Go to the Siebel tab, remove the enterprise, and repeat the discovery process. The Agent uses credentials that do not grant access to the Siebel installation directory or to run the Siebel utilities. Make sure that the Enterprise Manager Agent uses credentials that allow access to the Siebel installation directory and have sufficient privileges to run Siebel utilities, such as srvrmgr and query.įor 10.2.0.3 Agents, the SiebelClasspathFix.bat or siebelClasspathFix.sh file is not executed (prerequisite). These files must be executed so that jmxri.jar and empaAgent.jar entries are added to $AGENT_HOME /sysman/config/classpath.lst file. Status of Certain Components in Enterprise Manager Differs from Status of Same Components in Server Manager After executing the respective script, the Agent must be restarted. The status of components shown in Enterprise Manager differs from the status or performance numbers available through srvrmgr.Įnterprise Manager collects Siebel metrics only at certain intervals (regular metrics every 15 minutes, and availability information every 5 minutes). Therefore, information visible in the Enterprise Manager user interface can be out of sync with srvmgr for up to 15 minutes. If you are interested in monitoring a certain metric in real-time mode for a certain period of time, go to the All Metrics page for a given Siebel target, navigate to the desired metric, and change it to Realtime mode. In this mode, collection occurs more frequently and you can follow statistics more closely.

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